Privacy information for appointment bookings

This notice supplements my general privacy policy for free introductory calls booked through scinet.eu. The person responsible is Denise Hollstein, scinet studio, Annastraße 2, 86150 Augsburg, Germany. For questions about your data, email denise@scinet.eu.

What information is processed?

To arrange your appointment, I process the appointment type and time you choose, your name, email address and the contact details you provide in the form. The booking and your acceptance of the booking terms are stored in dedicated Booking tables in the scinet website database. I use this information to organise the call, contact you and send confirmations or changes by email.

Calendars and video calls

The appointment is added to an iCloud calendar. Its calendar entry may include your name, email address, telephone number, appointment type and time, and the location or Zoom link. A connected Google calendar is queried for availability; free/busy information is read. If you choose a Zoom appointment, a video meeting is created. The Zoom meeting API receives a meeting title containing your name and appointment type, the time, duration, time zone and a technical booking reference. Your email address and telephone number are not sent to Zoom as participant details when the meeting is created. The joining link may then appear in calendar entries and notifications.

Protection against automated bookings

The booking form uses Cloudflare Turnstile from Cloudflare, Inc. When you open the form, your browser loads JavaScript and a challenge frame from challenges.cloudflare.com. Cloudflare processes information including your IP address, TLS fingerprint, browser user agent, site key and request origin. When you submit the form, the Booking backend sends the challenge token to Cloudflare for validation. For more information, see the Cloudflare Turnstile privacy policy.

Storage and manual deletion

Booking data is not deleted automatically after the appointment ends. I handle deletion manually. The privacy function in the administration removes names, email addresses and telephone numbers from booking records, together with the associated local notifications and Zoom references, provided there are no active appointments, payment records or pending operations that prevent this. The appointment remains in the Booking system without these contact details. This function does not delete iCloud calendar entries or Zoom meetings.

More information

For information about your rights and how to contact me, see the general privacy policy. To request access, correction or deletion regarding a booking, email denise@scinet.eu.